Refund Policy

This Refund Policy applies to all students enrolled in online programmes offered by Sharda University. It sets out the circumstances in which fees are refundable, the applicable refund slabs, and the process for raising a refund request. This policy is framed in line with the UGC (Online Education) Regulations and the broader UGC guidelines on fee refunds issued for Open, Distance, and Online Learning programmes.

By paying the admission or semester fee, you acknowledge that you have read and agree to the terms below. In case of any conflict between this page and a signed admission/fee agreement, the signed agreement will prevail.

If you withdraw from a programme after submitting a notice of withdrawal in writing (email to the registrar's office or through the student portal), the refund of fees already paid will be calculated as follows:

No refund is payable once more than 30 days have elapsed since the commencement of the programme/semester.

The following amounts are non-refundable under any circumstances:

• One-time, non-refundable Application / Registration fee paid at the time of applying.
• Examination fee for any examination already attempted or scheduled within the notice window.
• Payment-gateway, bank, or transaction charges levied by the bank/gateway on the original payment.
• Any fee paid towards study material, library access, or software/tool licences already issued or activated.

Approved refunds are credited back to the original mode of payment, the same bank account, card, or UPI ID used at the time of payment, within 45 business days of the refund being approved. Where the original mode of payment cannot accept a refund (e.g. a closed account), the amount will be transferred via NEFT/RTGS to a bank account in the name of the student or fee payer, subject to verification.

Refunds for payments made through scholarships, education-loan disbursements, or third-party sponsorships will be returned to the lender/sponsor in proportion to their contribution, with any balance paid to the student.

If Sharda University is unable to commence or continue a programme for reasons attributable to the University (e.g. a programme not securing the required regulatory approval), enrolled students will receive a 100% refund of all fees paid for that programme, with no deductions, within 45 business days of the cancellation being communicated.

To request a refund, please follow these steps:

1. Download the Online Refund Application Form using the button below.
2. Complete all the required details: System ID, programme, student and parent names, email ID for communication, refund type (Application Fee / Registration Fee / Tuition Fee / Exam Fee), mobile numbers, and the bank account details (account holder name, account number, IFSC/Swift code, bank name and address) for the transfer.
3. Attach a copy of the bank passbook front page OR a cancelled cheque of the account where the refund is to be transferred. The account must be in the name of the student or the guardian.
4. Email the completed form, along with the supporting documents, from your registered email ID to studentsupport.oledu@sharda.ac.in.

The refund amount is transferred only to the bank account of the student or guardian, as specified in the form. The refund processing time is 45 working days from the date of submission of a complete and accurate application form. For queries on a pending refund, please reach out to studentsupport.oledu@sharda.ac.in.